Commercieel Medewerker Binnendienst

Are you looking for a challenging role where you can utilize your communication skills and commercial talents? At wholesaler INTR., we are looking for an Inside Sales Representative who enjoys interacting with customers, has a commercial mindset, and likes helping to build a growing organization. You will become one of our faces and voices: you will have daily contact with customers and colleagues, get to know our product range and the industry well, and grow in the profession step by step. Is there a problem? You ensure that the customer is heard and, together with your inside sales colleagues, look for a suitable solution. With your skills, you know how to quickly get to the heart of the customer's question, and with your friendly voice, you always give a positive spin to the conversation. Additionally, you provide customers with information regarding important matters in the order process. https://www.intr.nl/blog/item/commercieel-medewerker-binnendienst-locatie-deventer-141/

As an Inside Sales Representative, you become one of the faces and voices of INTR.: you have daily contact with customers and colleagues, get to know our product range and the industry well, and grow in the profession step by step. Is there a problem? You ensure that the customer is heard and, together with your inside sales colleagues, look for a suitable solution. With your skills, you know how to quickly get to the heart of the customer's question, and with your friendly voice, you always give the conversation a positive spin. Additionally, you provide customers with information regarding important matters in the order process. In this role, you are the central link between the customer, sales, and internal departments. • You are the first point of contact for our customers via telephone and email. • You answer questions about products, orders, and delivery times, and help find solutions if something is not going as planned. • You advise customers on the applications of our products. • You support our account managers, for example with quotations, order follow-up, and customer information. • You perform administrative tasks in a front-office team with several colleagues. • Actively contribute ideas for improvements in working methods and processes – do you see a smarter or easier way? Then we would love to hear about it! You have a (completed) MBO+ education. It is a plus if you already have some relevant work experience, but this is not an absolute must. In this position, it is important that you are proactive, take initiative, and can work independently after an onboarding period. You are stress-resistant, learn quickly, and can make connections between customer inquiries and orders. Additionally, you have an excellent command of the Dutch language, both spoken and written. Do you have experience with Navision or a similar ERP system? That is a plus.

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